More in “Privacy and security”
Privacy and security
What MediSend support can see
Routine support uses operational information and cannot access medical files, patient identifiers, access codes or tokens.
Operational review
- Organization and work contacts.
- Delivery, subscription and system-health statuses.
- Masked or minimized diagnostic information.
- Support codes and audit events without secrets.
Do not send
Do not attach medical files, passwords, PINs, protected links or codes to support emails.
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Last updated: 05/09/2026
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