More in “Missing information and results”
Missing information and results
The recipient needs another file
The request appears in Today. Open the same handover and add the requested file; the recipient will be notified.
From the recipient
- 1Open Request more.
- 2Choose a type: examination, document, previous study, image or other.
- 3Describe exactly what is needed.
- 4Send the request.
At the clinic
The handover shows More information requested and appears in Today. The request remains open until the sender adds the information or the recipient cancels it.
Who does what?
- The recipient
- Describe exactly which file or information is missing.
- You
- Find the task in Today and add the requested information to the same handover.
Related articles
- Who takes the next step?
- How a handover works
- How do I send a large CBCT or DICOM study?
- History and delivery record
Last updated: 05/09/2026
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