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Team and organization

How do I use a sending or request template?
How does the team assign Today’s tasks?
How do I work with multiple clinics?
Users and roles
Team invitations
Organization settings

More in “Team and organization”

How do I use a sending or request template?How does the team assign Today’s tasks?How do I work with multiple clinics?Users and roles Team invitations Organization settings

Team and organization

Organization settings

Manage official contacts, your MediSend address, verification and the displayed retention policy here.

Keep these up to date

Name and legal details.
Contact email and phone.
MediSend address.
Verification details.
Branding and support email, if included in the plan.

Storage

The page shows active and total retention periods. Legal documents provide more context; set organization rules according to your own obligations.

Related articles

Set up your MediSend address
Retention and deletion deadlines
Set up your organization

Last updated: 05/09/2026

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Storage

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For technical problems, provide your clinic’s name, approximate time and the displayed support code. Do not send medical files, passwords, PINs or protected links.

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