More in “Requesting and receiving files”
Requesting and receiving files
How do I share the clinic’s upload address?
In Received files, choose Share address. Copy the public address, download the QR or print instructions; people upload to the clinic without an account.
Setup and sharing
Check the correct clinic and address shown. Manage public receiving in Settings → Organization. When disabled, people cannot submit through the general address; specific file requests continue to work.
General address or specific request
The general address receives files for the clinic. For specified documents, a named person and expiry, create a file request. A request code and a Patient Key are not codes for the general address.
Changing the address
After changing the address, check the new link and update old QR codes, printouts and materials. Received files remain with the clinic under permissions and retention.
Related articles
- What should I do with received files?
- How do I request files from a patient or colleague?
- Set up your MediSend address
Last updated: 13/10/2026
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