More in “Access and security”
Access and security
How do I stop access to shared files?
Revoke the recipient or Patient Key under “Access”. To end existing temporary access, use “Revoke access” under “Openings and temporary access”. Downloaded copies remain with the recipient.
Revoke access
- 1Find the handover by patient or description.
- 2Open Access and find the recipient or key.
- 3Choose Revoke and confirm.
What happens next?
Revoking or reissuing a key prevents new openings. Existing temporary access is revoked separately under “Openings and temporary access”. Actions remain in the history.
Downloaded copies
MediSend cannot delete a copy the recipient has already downloaded to their computer.
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Last updated: 13/10/2026
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