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Access and security
How do I link two existing accounts?
In Accounts and clinics choose Connect another account, sign in independently to the second and confirm consent from both.
Independent login and dual consent
Confirm your current password and required MFA. Enter the other existing account’s email and password and its MFA code when required. Check both emails, consent as the second account, then complete from the current one. The request is single-use and expires after 10 minutes.
Switching and revocation
Switch only with the other account’s valid independent session. Authenticate again when it expires. Unlink requires recent authentication and revokes switching sessions. Independent login and each account’s memberships remain. History records requests, consent, switching and revocation.
Data remains separate
Medical records, organizations, grants, subscriptions and invoices are never merged. Email matching alone does not link accounts. Revoke an unfamiliar connection, change your password and review active devices in Security. Support does not request passwords, PINs or MFA codes.
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Last updated: 12/10/2026
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