The code or PIN does not work

Checks

1. 1For a recipient link, open the link and enter its separate PIN when required.
2. 2For a Patient Key use Open with code; for a request use Open request with code.
3. 3Copy the code and PIN exactly, without extra spaces. Check the latest credentials, expiry and revocation.
4. 4Wait the period shown after a temporary limit. Do not use another account to bypass it.

New access

The sender handles a lost PIN, revoked key or expired link. Resending an SMS does not extend expiry. For a technical issue, provide the support code and time without the link or PIN.