Choose the files, recipient and expiry.
The clinic shares specific files through a protected link. Recipients open what is permitted without a new account, while the sender follows access history.
Clinic sending uses a paid plan. Eligible organizations can activate a trial after review and explicit confirmation. Personal doctor receiving is free.
In everyday practice
How it works
Prepare the handover
Choose the available files, recipient and expiry. Check view, download and response permissions before sending.
Provide access
Send the protected link. A named-recipient SMS requires a PIN shared separately. A Patient Key SMS can contain both the code and PIN.
Follow the actual status
An accepted SMS is not a delivered SMS, and a delivered link is not a file open. Check the exchange status and history.
Examinations to share
3 filesReceived examinations
No account neededProtected access to your files
First create an example in the Send tab.
Access history
MS-DEMO-1842See when the recipient opens and downloads the files.
- 1Protected link createdWaiting for an action in the example—
- 2Example notificationWaiting for an action in the example—
- 3Recipient opened the filesWaiting for an action in the example—
- 4File download recordedWaiting for an action in the example—
Opening does not mean clinical review.
A PRACTICAL GUIDE
Prepare the files and follow the real state of the exchange.
Why use a protected link instead of an attachment
An attachment stays in the recipient’s mailbox. In MediSend, the clinic sets which files can be opened and until when. That exchange’s history stays alongside permitted responses, rather than being scattered across separate emails.
Access can be revoked to prevent future opening. This does not erase copies already downloaded: the recipient remains responsible for storing and using them.
Sending and requesting files are different tasks
When you already have the examination, create a handover and add the recipient. When a previous image, referral or report is missing, send an upload request. The patient or partner uploads through the supplied link without a new account.
Received files arrive in the clinic’s inbox. The team can see what is new and assign the next action to a colleague.
Delivery, opening and responding
A sent email or accepted SMS does not establish that the recipient opened the examination. Check delivery status and access history separately. When a response is permitted, the recipient can return a message or files within the same exchange.
Verifying a doctor’s professional details does not grant access to all of a patient’s examinations. The directory requires separate consent; permission for files always applies to the specific exchange.